BIG IMAGE (F.K.A IVORY WAVE) Privacy Policy
big image is committed to protecting and respecting your privacy. This privacy notice together with any other documents referred to sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and it details your data rights. The information provided on www.bigimagemusic.com is owned by big image. The website of big image is administered by ECM2 Ltd.
Our contact details
If you have any questions about this privacy notice or our privacy practises please contact our big image privacy manager.
Name: ECM2 Ltd
Address: Ground Floor, 31 Kentish Town Road, London, NW1 8NL
Phone Number: 020 7739 6903
E-mail: lisa@eastcity2.com
We keep up our privacy notice under regular review. This version was last updated on the 11th of February 2021. Historic versions can be obtained by contacting us. Any changes we may make to this policy will be posted on this page. Where it makes sense because the changes are material, we will notify you by email, or in another appropriate manner, such as when you next interact with the website and newsletters
The type of personal information we collect
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
Identity data - includes first name last name username or similar identifier, title.
Contact data - includes mobile phone number, email address, postal address.
Technical data - includes Internet Protocol (IP) address, your login data browser type and version, time zone setting and location, browser plugin types and versions operating systems and platform and other technology on the device you use to access this website.
Profile data - includes your preferences feedback and survey responses usage data includes information about how you use our website, products and services.
Marketing and communications data - includes your preferences in receiving marketing from us and third parties and your communication preferences.
We also collect use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat that combined data as personal data which will be used in accordance with this privacy notice.
Third Party Links
This website may include links to third party websites, plugins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Subscribe to our services
Request marketing communication to be sent to you
Enter a competition, promotion, or survey
Give us feedback or contact us
Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment browsing actions and patterns we collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie notice for further details.
Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:
Technical Data from the following parties:
Analytics providers such as Google based outside the EU
Search information providers such as companies based outside the EU
Contact and transaction data from providers of technical and delivery services such as companies including those based outside the EU.
We use the information that you have given us in order to
To register you as a new subscriber
To manage our relationship with you
To enable you to participate in a competition or survey
To process a transaction
To share relevant information with you
To use data analytics to improve our website, products, services, marketing, customer relationships and experiences
We may share this information
We will only share your non anonymised information with other organisations where we have your permission to do so, in accordance with this policy, or where we believe it is necessary for a legitimate reason.
In addition, we may disclose your personal information to third parties for the following reasons:
If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request.
To enforce or apply or terms of use and other arrangements or to investigate potential breaches.
To protect the rights, property or safety of our website, newsletters, or our users.
External third parties
Service providers acting as processors based in the UK who provide IT and system administration services, professional advisers acting as processors including accountants lawyers and consultants.
HM Revenue and Customs regulators and other authorities acting as processors based in the UK who require reporting.
Service providers based worldwide that enable us to carry out email and SMS database functions within a secure online service TextMagic Ltd + Squarespace Ltd
Trusted social media advertising marketing and analytics partners including Google Facebook Instagram and our digital marketing consultancy.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting us via the contact details in this policy.
We have a contractual obligation.
We have a legal obligation.
We have a legitimate interest.
How we store your personal information
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in any unauthorised way. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at if you wish to make a request:
Name: ECM2 Ltd
Address: Ground Floor, 31 Kentish Town Road, London, NW1 8NL
Phone Number: 020 7739 6903
E-mail: lisa@eastcity2.com
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Name: ECM2 Ltd
Address: Ground Floor, 31 Kentish Town Road, London, NW1 8NL
Phone Number: 020 7739 6903
E-mail: lisa@eastcity2.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk